Shipping and Returns

Delivery Times and Costs

We know that your purchases cannot arrive fast enough therefore we aim to send your items to you within 48 hours Monday-Friday of your order arriving with us.
What countries do you ship to?

UK and International

Outlined below is the restrictions to where we cannot sell Badgley Mischka:

Armenia
Russia
Kasakhstan
Ukraine
Latvia
Lithuania
Estonia
Moldovia
Belarus
Aerbaijan

How long will my delivery take?

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

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Delivery Option Delivery Times  Delivery Costs
UK 1 – 4 working days £3.95 or FREE on orders over £70
UK Next Day Delivery Next Working Day if order is placed prior to 11am Monday to Thursday £9.99
Click and Collect Available Monday – Saturday FREE
International Up to 14 working days. If you require a faster delivery please get in touch info@alwaysthebride.com £20
Delivery outside the UK

We ship from the UK therefore we take care of any taxes to UK delivery addresses.

For International customers duties and taxes are calculated at the basket.  As duties and taxes do vary from country to country, to find out anticipated shipping and taxes costs add an item to the basket and enter country of delivery. We collect taxes and shipping at the point of purchase therefore you will not have anything further to pay when your parcel is delivered.

Returns

We are sure you will love your purchase however in the event that you need to return this we offer a full refund or credit.
How do I return an Item?

Please email info@alwaysthebride.com to inform us that you would like to return your item.
Once we know that you wish to return your purchase you can either return this to us (at your own cost) or we can arrange for collection (charges apply).

Returns Policy
• Items must be returned within 21 days of receipt
• We cannot accept earring returns for hygiene purposes or items from our customised collection.
• A full refund or credit will only be offered if items are returned to us in an unworn and unused condition and are not damaged in any way.
• Please ensure that when returning items to us that the item/s is protected.
• For shoes, please ensure when trying these on that you do so on a clean dry carpeted surface as we cannot accept returns if the soles are damaged.

How much does it cost to return an item?

We do not offer free returns therefore you may choose the carrier of your choice to return an item to us.

Should you wish to use our courier to collect your item (UK only) we charge £12 for this service. If this is your preferred method please email info@alwaysthebride.com for more information

How long will it take to process my return?

We aim to process your return within 24 hours of the item/s arriving with us.

Once your refund has been processed you will receive an automated email informing you that your refund is in process.

Please note it can take up to 7 working days for your card company to process the refund.

Do you refund the delivery charge?

We do not refund delivery charges on orders.

Can I exchange an item?

Yes, please email us on info@alwaysthebride.com with your order number and name of the item you wish to exchange and what you would like exchange the item for.

Please note there can be additional delivery costs on items that require to be exchanged.

Can I return more than one order in one parcel?

Yes, please ensure that all paperwork for additional parcels are included in this parcel.